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My name is Gannon Mahaffay. I’m the owner and full-time on-premises manager of Reliance Pest Solutions, a local company with more than 10 years of serving central Oklahoma homeowners—with fully GUARANTEED services. If you walk out your front door, look down your street in both directions and across the street, odds are good that at least one of your neighbors is a long-time Reliance client, relying on me and my technicians to keep their homes bug-free, safe, and healthy to live in. We have tons of happy clients—many who have been with us for years and years. (Some of their comments are in the testimonial section of this website.)
I safeguard our reputation many ways—including FULLY GUARANTEEING every service we provide. We also have the lowest turnover among employee-technicians of ANY company; therefore, they are the best trained, most experienced, most knowledgeable technicians. In short, we do NOT just “spray chemicals.” We get RESULTS.
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"How Do We Compare To The Competition?"
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What You Have Probably Come To Expect From Other Pest Control Companies: |
How Reliance Will “Exceed”
Your Old Expectations: |
| Phone Help |
Phone rings forever, voice messaging, you wait on hold for 7 minutes average and the phone person doesn’t seem to know how to schedule an appointment. |
Answer promptly, never on hold for more than 30 seconds, informative, compassionate phone person who answers all your questions and sets an appointment that is convenient for you. |
| Bid |
When you call for a bid, company might not show up, shows up late and gives a vague bid that you don’t understand. |
Always on time, we give you a very specific bid with lots of information and explain every detail as fully as you like. |
| More Service |
If you need anything more than you asked for, the technician or crew fails to let you know. They don’t tell you about any specials, programs or incentives…
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The technician is obviously a salesman trying to meet some sales goal, he is pushy and tries to sell you services you don’t feel you want or need. |
We point out and show proof of any services you need beyond those you ask for, we tell you of any specials, incentives or programs that could save you money and then we let YOU decide what is best for YOU and simply serve as your consultant and friend. |
| Professionalism |
Dirty, unknowledgeable workmen, shows up and can’t speak to you, stumbles around with beet up equipment, like they don’t know what they are doing, the job takes to long and they leave your home a mess. |
Our technicians did the job in an orderly manner and explained what they were doing, was thorough, uniformed, clean, knowledgeable, helpful and left your home orderly. |
| After-Care |
You never hear from them again… but you are relieved at that. |
You received a “Thank You” follow-up call to check on quality and to make sure you are pleased with our work. If you were not there when we called, we left a message. You also received a thank you letter and you will receive a fun and interesting newsletter as well as a friendly follow-up call the next time you are due for service. |
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